Wednesday 21 November 2012

FAQ

  1. What is V4U?
    We are an organization of young professionals, focused on providing you, top quality services in a timely and efficient manner. Our goal is to be your valuable partner, by helping you save precious time and money, by delivering products and services which you need every day. We want Quality and Efficiency to be the hallmark of brand V4U! We want you to spend your precious time with your families!
  2. How can we assure quality?
    • We partner with a reputed wholesale trader to source directly from the farmers and deliver it to your homes. This ensures quality of our produce at a competitive price.
    • Quality Guaranteed! If you are not satisfied, we offer buy back guarantee for our produce!

  3. How it works?
    Except organic products, every order that placed before 9 PM will be delivered the next day between 3 PM and 8 PM, or according to convenience of the customer, at their doorstep on all days. Organic vegetables will be supplied only on two days in a week.

  4. How to make orders?
    We offer you the following options to order. For orders placed before 9:00 pm, we will deliver next day at any time between 3:00 pm and 8:00 pm, according to your convenience. Organic vegetables will be supplied only on Sundays and Thursdays.

    • Over Phone: Call us at either (0471) 6542848 or 77360 10848
    • Through Email: Send an email to order@v4udelivery.com
    • Use our Website: Visit our website www.v4udelivery.com to place your order
    • During Delivery: You may place an order during the delivery of the produce

  5. In what quantities can I order?
    You can order in any quantity .While making the order, quantity should be expressed by weight.

  6. How can I contact V4U?
    • Over Phone: Call us at either (0471) 6542848 or 77360 10848
    • Through Email: Send an email to info@v4udelivery.com
    • Use our Website: Visit our website www.v4udelivery.com

  7. Is there a minimum requirement and are there any Transpotation/Delivery charges involved?
    There is no minimum order requirement. The orders of bill value Rs.150 or more are delivery free of charge and there is a nominal delivery charge of Rs.20 for rest .We deliver the products at your doorstep with no additional delivery charges.

  8. Is there any way to avoid the delivery charges?
    • Orders for Rs 150 or above will not incur delivery charges
    • Orders below Rs. 150 will incur a delivery charge of Rs. 20 per delivery
  9. How do I make payments?
    The payment is by Cash On Delivery. Appreciate your valuable feedback on our products

  10. How do I use the shopping online method?
    The payment is by Cash On Delivery. Appreciate your valuable feedback on our products

  11. How to cancel an order?
    If you want to cancel an order you have to contact our customer care unit. They will help you.

  12. What are the benefits of using V4U?
    There is a world of benefit waiting for you at V4U – Customers of V4U can get access to a range of services with the click of a button. You save time and energy by using this. You also get the most competitive quotes for services you need and you can buy or sell products at fantastic prices. You can also recruit skilled talent in your neighbourhood by logging into the V4U website and by going through the listings and classifieds there. Save time, save money, and shop at your convenience and on your terms.

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